A+ Storage's Privacy Policy

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use the Website.

This Privacy Policy replaces all prior versions and describes how Storage Asset Management (“Storage Asset Management,” “SAM,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or use our websites, including https://storageassetmanagement.com (collectively, the “Website”).

This Privacy Policy applies to all SAM-owned or SAM-managed websites and online services that display or link to this Privacy Policy, including www.storageassetmanagement.com and applicable property, facility, or brand websites managed by SAM.

The Website is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will delete it as soon as reasonably practicable.

For purposes of this Privacy Policy:

• “Personal Information” or “Personally Identifiable Information (PII)” means information that identifies, relates to, describes, or could reasonably be linked to a particular individual, such as name, contact details, payment information, account credentials, and similar data.

• “Sensitive Personal Information” is a subset of Personal Information that, if lost, stolen, or misused, could result in significant harm, such as identity theft, financial loss, or a serious invasion of privacy.

This Privacy Policy governs your use of the Website and, by using the Website, you expressly accept this Privacy Policy in full.

As a rule, we do not generally collect Personal Information about you when you visit the Website unless you choose to provide such information to us. Submitting Personal Information through the Website is voluntary, but not providing certain information may result in our inability to provide you with the service or information you request.

We obtain Personal Information in three primary ways:

1. Information you provide directly
   You may give us Personal Information when you:

   • Complete online forms or applications

   • Register for an account or restricted sections of the Website

   • Make electronic payments

   • Sign up for marketing communications or alerts

   • Contact us with questions, feedback, or support requests

2. This information may include your name, email address, postal address, telephone number, username and password, electronic payment information, and any other information you choose to provide.

3. Information we receive from additional documents or referrals
   We may receive additional information about you from supporting documents you provide or through referrals in connection with services or transactions you initiate.

4. Information collected automatically
   When you access the Website or our mobile applications, our systems may automatically collect certain technical information, such as:

   • IP address

   • Browser type and version

   • Operating system and device information

   • Internet service provider

   • Referring and exit pages

   • Pages viewed, time spent on pages, and clickstream data

5. This information helps us operate, secure, and improve the Website and does not, by itself, identify you personally. However, it may be linked with your Personal Information in certain cases.

If you use a User ID and password to access any services on the Website, you are responsible for protecting the confidentiality of your credentials and for all activities conducted under your account.

SAM is responsible for the information it collects, stores, and transmits. Certain types of Personal Information are considered Sensitive Personal Information and may be subject to specific legal requirements that govern access, transmission, and use.

Examples of Sensitive Personal Information include, but are not limited to:

• Social Security numbers (including partial numbers such as the last four digits)

• Driver’s license numbers or state identification numbers

• Passport numbers or other government-issued identification numbers

• Credit card numbers

• Bank account and other financial account information

Personal Information can become Sensitive Personal Information when it is combined with other information that allows it to be traced back to a specific individual (for example, combining name with date of birth, address, or other unique identifiers).

SAM employees and contractors have a responsibility to protect Personal Information and Sensitive Personal Information about our customers, clients, and employees from unauthorized access, disclosure, or misuse. This includes information stored or displayed on computers, network drives, cloud services, printouts, portable media, or other systems.

We may use Personal Information and Sensitive Personal Information for legitimate business purposes, including:

• Provide, maintain, and improve the services and features offered through the Website

• Process transactions and respond to your requests, inquiries, or communications

• Create and manage your online account or profile

• Communicate with you about your account, transactions, or services

• Send you information about products, services, promotions, or events, where permitted

• Conduct analytics, research, and monitoring to maintain and enhance the Website

• Detect, investigate, and prevent fraud, security incidents, or other malicious activity

• Comply with legal obligations, enforcement requests, or applicable regulatory requirements

If you no longer wish to receive marketing communications from us, you may unsubscribe using the link provided in our emails or by contacting us using the information in the “Contact Us” section below.

We may also collect, store, and use anonymized or aggregated information for purposes such as site research, administration, and improving the Website. This information does not identify you personally.

Our website, analytics tools, and select third-party services may use cookies and similar technologies to collect and store certain information automatically.

• Cookies are small data files that a website place on your browser or device. We use cookies to:

  • Help with the Website function properly

  • Remember your preferences and settings

  • Understand how users interact with the Website

  • Measure the effectiveness of content, functionality, or services

• Other technologies, such as clear GIFs (web beacons, tags), may also be used to collect statistical information about usage of certain pages or features. These technologies are typically invisible to users and help us better understand and optimize user experience.

You may choose to remove or reject cookies via your browser settings. If you do so, some features of the Website may not function properly. Instructions for managing cookies are available at https://allaboutcookies.org/how-to-manage-cookies.

This Privacy Policy covers our use of cookies and tracking technologies. It does not cover the use of cookies by third-party advertisers or analytics providers, each of which has its own privacy practices.

We take the security of your data seriously and use administrative, technical, and physical safeguards designed to protect Personal Information and Sensitive Personal Information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

• Access controls and authentication mechanisms

• Encryption of certain data in transit and at rest

• Network and system monitoring

• Secure handling, storage, and disposal procedures

• Employee training on data protection and privacy obligations

No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach involving your Personal Information, we will notify affected individuals in accordance with applicable laws and regulations.

SAM employees and contractors are required to follow internal policies and procedures regarding the handling and protection of Personal Information and Sensitive Personal Information.

We may share your Personal Information with third parties in the following circumstances:

• Service providers. We may share information with companies that perform services on our behalf, such as payment processing, hosting, analytics, communications, or other operational support. We strive to limit the information provided to such service providers and to obtain appropriate contractual assurances regarding their handling of Personal Information.

• Legal and safety reasons. We may disclose information as required or permitted by law, including complying with legal process, respond to requests from law enforcement or regulators, enforce our terms and policies, detect and prevent fraud or security incidents, and protect the rights, property, or safety of SAM, our customers, or others.

• Business transfers. We may sell, transfer, or otherwise share some or all of our assets, including Personal Information, in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy. If your Personal Information becomes subject to a different privacy policy because of such a transaction, we will provide notice on the Website or by other appropriate means.

We do not sell your mobile opt-in data or share it with third parties for their own marketing purposes.

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, which can include the right to:

• Request access to the Personal Information we hold about you

• Request corrections or updating of inaccurate or incomplete Personal Information

• Request deletion of your Personal Information, subject to legal and contractual limitations

• Object to or restrict certain processing of your Personal Information, where applicable

To exercise these rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding to your request, which may require additional information.

Your rights and our obligations may vary depending on applicable law. When required by law, we will honor your requests to access, correct, or delete your Personal Information, subject to applicable exemptions.

You may also control certain types of data collection and communications by:

• Adjusting your browser settings to block or delete cookies

• Using unsubscribe links in marketing emails

• Contacting us to update your communication preferences

If you create or use an account on the Website, you are responsible for:

• Maintaining the confidentiality of your account information and password

• Restricting access to your computer or device

• Accepting responsibility for all activities that occur under your account or password

We reserve the right, in our sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders.

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date at the top.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acceptance of the changes. It is your responsibility to review this Privacy Policy periodically for updates.

By opting in, you agree to receive informational messages (for example, tenant communications) from Storage Asset Management. Message frequency may vary. Message and data rates may apply.

• For help, reply HELP or email us at info@storageasset.com.

• You can opt out at any time by replying STOP.

We collect your phone number when you opt in to receive SMS messages. This information is used exclusively to send you communications related to your account, employment, or company updates, as applicable. We do not sell or share your mobile opt-in data with third parties for their own marketing or unrelated purposes. Data may be shared only with trusted service providers as necessary to deliver SMS messages.